In the bustling domain of dental service providers, where precision and timeliness dictate success, managing a seamless operational flow from product creation to delivery becomes pivotal. Arklign, a beacon of innovative solutions in the dental lab experience, found itself grappling with logistical bottlenecks that challenged its commitment to providing prompt, error-free services. With an operation that melds high-quality full-service laboratory offerings with its Arklign Case Relationship Management (aCRM) online platform, ensuring a reliable, consistent, and efficient packaging process became imperative to upholding its ethos.

Arklign started as a traditional dental laboratory but heard pain points from customers around the traceability of orders and the security of customer information. Arklign saw an opportunity to help customers by building a SaaS platform that would solve some of the common communication problems between the dentist and the dental lab when placing orders. As the company continued to grow, Arklign realized that the innovative solution they had created needed a way to grow with data security top of mind.

When Ray Alde, co-founder of Arklign Laboratories, began the process of scaling the small company into what it is today, he knew he needed to partner with an HR platform that could handle the company’s ever-changing operational needs and growing employee base. Gusto’s easy-to-navigate user interface, especially when it comes to onboarding, payroll and time tracking, was the first thing Alde noticed when he switched over from his previous HR provider.

At Ostendio, we believe the best approach to managing Information Security and Compliance starts with the people – employees, business associates, vendors and even partners. The best organizations have security in their DNA and build it from the ground up, including everyone in the organization in the process. 

In 2013, we decided to get aggressive to increase our revenue. We thought the best path toward growth was the simplest option: lower prices to increase volume. We lowered our fees across the board by about 20%, anticipating that our loyal customers would be grateful and new customers would be excited to take advantage of our pricing.

How your company got its name: We needed a powerful name that reflects our values. “Arklign” was inspired by the biblical story of Noah, who aligned his heart with God and built an ark as protection against the flood. 

Silicon Valley may not have cracked the top 10 list of areas in this year’s Inc. 5000 list of fastest growing companies, but the metro area centered around San Jose still laid claim to 47 entries on the list.

Ray Alde worked for Northrop Grumman Space Technology, Apple, and Tesla prior to entering the dental laboratory profession to work with a church friend. While Alde has applied some of his engineering experience to Arklign, a technology compay and dental laboratory in San Jose, California, he also has implemented an overall attitude that he adopted directly from the Tesla workplace culture.

Arklign is an innovative company, uniquely positioned as an end-to-end partner for dental service providers. It connects and transforms the dental lab experience by centralizing workflow and automating communication while simultaneously providing a personalized, hands-on approach to customer service.

Arklign, an end-to-end partner for dental service providers that is transforming and connecting the dental lab experience, announced today its presence at the California Dental Association’s 2017 CDA Presents convention in San Francisco, where its booth will highlight its capabilities as a full-service lab and comprehensive case management system.